Please take a few minutes to complete this survey in response to your recently-completed project.
We welcome your feedback and appreciate your assistance in measuring us against our high Customer Service Standards.

Note: Your response will remain strictly confidential unless you are happy for us to share it (see last section).

Your Name (required)

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Subject

Your Project

Did we deliver the results and quality that we promised?

Less than expectedAs expectedMore than expectedConsistently more

Were key project deadlines met with a “whatever it takes” attitude?

Less than expectedAs expectedMore than expectedConsistently more

Was consistent discipline and direction provided on approach, scope, and schedule?

Less than expectedAs expectedMore than expectedConsistently more

Did we guide your project to its desired result(s)?
If so, were we “team players” doing this?

Less than expectedAs expectedMore than expectedConsistently more

The project process was?

Less than desirableAs expectedBetter than expectedConsistently better

Was there open and timely communication? Did we act as part of your team?

Less than expectedAs expectedMore than expectedConsistently more

Were the right personnel consistently assigned throughout the project?

Less than expectedAs expectedMore than expectedConsistently more

Were we creative and flexible in our approach to meeting your objectives?

Less than expectedAs expectedMore than expectedConsistently more

Did we listen, learn, and then execute solutions to overcome any challenges that arose?

Less than expectedAs expectedMore than expectedConsistently more

Would you use us again for your next project?

NoPossiblyDefinitely

Comments / Testimonial (Please add your comments below)

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Testimonial on our websiteReference for our company

Finally, thank you again for taking the time to complete this survey.
Your feedback is valued and greatly appreciated!

The Pepper Construction team.